Refund Policy in Case of Cancellation
At boatUnity, we understand that unexpected situations can arise. Here’s what you need to know about our refund procedures depending on who initiates the cancellation:
Cancellation by the Boat Owner
If the boat owner needs to cancel a reservation, the renter will automatically receive a full refund. We know this can be disappointing, which is why our team is committed to processing the transaction as quickly as possible.
Cancellation by the Renter
If the cancellation is initiated by the renter, the refund depends on the cancellation policy set by the boat listing. This may include deadlines or applicable fees. We strongly recommend reviewing these terms carefully before booking. Our support team is always available to assist you.