How do reviews work ?
On boatUnity, every rental is an opportunity to build trust. Comments and ratings left after each booking help boat owners stand out and attract reliable co-navigators. The more positive reviews you receive, the greater your chances of renting out your boat.
Comments: a tool for trust
After each trip, both boat owners and co-navigators can leave a comment within 14 days. These reviews are published once both parties have submitted theirs, or after the deadline. They then appear on the owner's profile and the boat listing. This system increases transparency and helps future renters make informed decisions.
Star Ratings
In addition to comments, co-navigators provide a general rating out of 5 stars. This rating is visible on the boat listing and directly influences rental decisions. More detailed categories are also available:
- Accuracy of the listing
- Onboard comfort and cleanliness
- Boat maintenance
- Hospitality and communication
- Overall satisfaction level
- Value for money
Private Comments
Co-navigators can also send private messages through the integrated messaging system. These messages are not publicly visible and allow discussion of specific or sensitive points. You can also reply to them confidentially from your account.
Rate Your Co-navigators
As a boat owner, you can also evaluate your co-navigators. Show appreciation and leave constructive feedback. These reviews encourage good behavior and help maintain safety within the community. You can rate cleanliness, communication, and rule compliance. In case of inappropriate behavior, you can report it to us.