What happens in case of major damages?
At boatUnity, we make it easy for boat owners and renters to connect transparently. But what happens in case of a serious incident? Here’s what you need to know about responsibilities and how your insurance comes into play.
Pleasure boat owners: you’re the captain of your ship
If you are a private individual offering your boat for co-navigation on boatUnity, you are considered the captain onboard. In the event of major damages, your personal pleasure boat insurance is the only coverage. Therefore, it is crucial to ensure your policy includes this type of use.
Professional owners: you manage your coverage
For professional boat rental businesses, managing security deposits, incidents, and disputes is your responsibility. As a matchmaking platform, boatUnity cannot intervene directly in these administrative or contractual matters.
Support available when needed
Although boatUnity does not manage insurance or deposits, our dispute resolution center is available to help. If a disagreement arises with a renter, our team can assist in facilitating communication and finding a fair solution.